Fan-to-Fan Exchange FAQs
About Fan-to-Fan Exchange
The Fan-To-Fan Exchange, powered by Lyte, is a place where you can return or request tickets once a certain ticket type sells out. Check out the Fan-To-Fan Exchange page for more details.
Fan to Fan Exchange only allows you to exchange sold out items. Since all of our admission tickets are currently on sale, they are not eligible for the Exchange. If/when admission tickets sell out, they will then be eligible for the Exchange.
Wait time depends on availability but you can monitor your place in line to see how close you are to getting a ticket. Hang in there! Lyte has been able to fill up to 98% of requests for other big events. Ticket returns pick up the most in the last month closest to the festival.
When your request is filled, you get a new ticket delivered to you by our primary ticket issuer, Front Gate Tickets. Your order confirmation will be emailed to you. Depending when the Exchange takes place, you will either receive your passes in the mail or they will be available for pick up at the on-site box office. All campsites purchased from the Exchange are newly issued and guaranteed to be valid, so there is no risk of buying a fake campsite pass.
Wait time depends on the following factors – ticket availability, the number of tickets you request and how many fans are ahead of you in line for tickets. Exchanges are open until 1 hour before box offices and tollbooths open on the first day, June 6th.
You can choose your campground location, such as Premium Mountain Top, or a parking location, such as Outlaw VIP Parking. Just submit a request for whichever campground(s) you are interested in.
Yes! You can return any number of tickets from your order. Simply begin a return and once you connect your account to Lyte, you can select which tickets you wish to return.
Yes! If you receive an offer for your ticket from Lyte and you accept that offer, then you are guaranteed a payment whether or not we find a buyer for your ticket.
We only accept tickets that were purchased directly through our official ticketing site, Front Gate Tickets. You must be the original purchaser to resell your tickets. This is our way to keep our services safe and reliable!
You can return your ticket at any time while the Exchange is open. Exchanges are open until 1 hour before box offices and tollbooths open on the first day, June 6th.